We want AccountDeck to feel fair: try the free version first, then buy Pro when you know it fits your workflow.
1. Free Version First
AccountDeck includes a free version so you can test whether the app launches correctly on your computer before buying Pro.
2. Refund Window
If AccountDeck Pro does not work for you, contact us within 14 days of purchase at support@accountdeck.app. Include the purchase email address, order number if available, your operating system, and a short description of the issue.
3. When Refunds Are Usually Approved
- The app cannot launch on your supported desktop system and we cannot help you fix it.
- You purchased by mistake and contact us promptly.
- A duplicate purchase was made accidentally.
4. When Refunds May Be Refused
- The refund request is made after the refund window.
- The license was shared, abused, resold, charged back, or used in a way that violates the Terms of Use.
- The issue is caused by a third-party account action, platform policy enforcement, browser policy, or behavior outside AccountDeck's control.
5. License Deactivation
If a refund is issued, the related AccountDeck Pro license may be disabled or deactivated.
6. Payment Processor
Refunds are processed through Lemon Squeezy or the checkout provider shown at purchase. Timing depends on the payment method, bank, and processor. Any mandatory consumer rights that apply in your location remain unaffected.