Need help with install, launch, or license activation? Email support@accountdeck.app.
What to Include
- Your operating system: macOS or Windows.
- Your AccountDeck version.
- Which browser AccountDeck found: Chrome, Edge, Brave, or Chromium.
- A short description of what happened.
- A screenshot if it helps.
- For license issues, include your order number or the first and last few characters of the license key. Do not send passwords.
Common Fixes
An account is not staying logged in
Make sure you launch the same account card each time. AccountDeck uses separate Chrome-based profile folders, so each account keeps its own browser session.
AccountDeck cannot find Chrome
Install Google Chrome, Microsoft Edge, Brave, or Chromium, then restart AccountDeck.
Downloads are blocked by the operating system
The macOS beta build is signed and notarized. If your operating system blocks a download, make sure you downloaded AccountDeck from accountdeck.app and contact support with a screenshot.
License key will not activate
Check for extra spaces before or after the license key, confirm you are online, and make sure the license has not reached its activation limit.
Independent Tool
AccountDeck support can help with the AccountDeck app. We cannot recover third-party accounts, override platform enforcement decisions, or provide official Reddit or Instagram support.